Frequently Asked Questions.
We understand this idea is new, so we’ll add questions we get here to help paint a clear picture on how Pearscape can help your business be more effective and efficient!
Don’t see the answer you need? Send us a note and we’ll get right back to you with an answer.
General.
What exactly does Pearscape do?
Pearscape is a platform that allows retailers to discover products and brands, be inspired by their stories, and easily source them – all in one place!
Why did you create Pearscape?
We have a lot of really great products/brands in our industry and we wanted to give more of them a voice and at the same time give buyers opportunities to find things on their own time in their own way.
How does it work?
Think of us as almost as a virtual rep. You find the products you want and write the order. Then we’ll help you find a source for fulfillment.
Getting my Order.
What if I want to order a product and there isn’t a distributor listed that I use?
Choose “None Available” and we will send the order directly to the brand and they will help find a way to get you the product.
How do I pay for it?
Your payment terms will be determined by the distributor/source of your choice.
When will it ship?
Will depend on source, but most distributors will hold the orders and ship with your next order.
Account.
Why do I need an account?
This is designed to be a B2B community and we want to make sure the retailers and brands we are connecting aligned in business practices.
Can I export product information to Excel?
Yes! You can export both previous orders and anything on your wish list.
Feedback.
How do I get in touch?
This site is built for you and we love your feedback! Click here.